Frequently Asked Questions
Everything you need to know about how SUNEB builds, operates, and secures AI systems in the Nepal context.
What exactly is SUNEB AI?
SUNEB is an AI implementation agency based in Kathmandu. We don't just 'consult'—we build and hand over working AI systems. Our focus is on making high-end AI practical and safe for organizations in Nepal, using a mix of local and cloud-based models.
How does the UNCERTAIN-stop protocol work?
It's our safety layer. If an AI agent cannot verify a claim (like a specific Nepal law or a government API response), it stops and records the reason instead of guessing (hallucinating). This ensures that every output from a SUNEB system is either verified or flagged for human review.
Which AI models do you use?
We are model-agnostic. We use what works best for the task: Gemma 4 E4B for private/local tasks, DeepSeek V3.2 for cost-effective reasoning, and Gemini Pro for high-scale production needs. We choose based on privacy requirements, cost, and latency.
Can you help with Nepali language (Devanagari) processing?
Yes. While Devanagari remains a challenge for global models, we use specialized OCR and fine-tuning techniques to handle Nepali text. However, our UNCERTAIN-stop protocol specifically flags Devanagari text that hasn't reached our internal confidence threshold.
How long does a 'Starter Pack' implementation take?
Typically between 2 to 6 weeks. Our productized offers are designed with a fixed scope so you get measurable results quickly without the 'infinite project' trap.
Do you offer ongoing support after implementation?
Yes. After the initial build and handover, we offer managed service tiers where we monitor, tune, and expand your AI agents as your business needs grow.
Let's talk about your specific case.
AI implementation is never one-size-fits-all. A 15-minute call is often more useful than a thousand help pages.